Assist with the installation and configuration of computer systems. Install and configure computer systems.
Understand and be able to assist with all PLC and labelling machines within the factory.
Assist the IT & Purchasing manager to project manage and co-ordinate all new installations of machinery & systems within the factory.
Set up and oversee a stock inventory system for maintenance parts and materials.
Assist in the set-up of a PPM system for the maintenance department.
Assist with the IT infrastructure and relocation of IT and electrical equipment within the building.
Diagnose and solve hardware/software faults.
Maintenance of spreadsheets, word documents, Sage and labelling software.
Log employee queries and analyze issues to spot trends and underlying issues.
Provide IT and systems training and support to new and existing staff.
Ensure knowledge is up to date of all technical factory systems to ensure issues are resolved promptly.
Always adhere to GDPR guidelines when accessing personal, customer and company details and information.
Liaise with external IT support to resolve issues as required.
Assist the IT & Purchasing Manager to be compliant with our HGV operator's license, ensuring all company vehicles are serviced on time, remain road legal and annual driving licence checks are done on employees driving company vehicles to ensure all information is kept up to date and compliant.
It is the duty of all employees to ensure that a safe working environment and safe working practices arealways maintained.
Key Skills & Experience:
Evidence of IT training and development.
Confident with a variety of IT platforms - e.g. Microsoft, Sage, PLC systems, VoIP telephone communications, Mac OS, Servers.
Intuitive and can work logically.
Good organisational and co-ordinating skills.
Good problem-solving skills.
Good communication skills and able to deal with people at all levels within the business.
Previous experience in an IT support role & project management.
Excellent IT & systems knowledge.
Salary- Dependant on experience
Hours of work– 40 hours per week
Location– Bury, Greater Manchester
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