Privacy Policy

The Bury Black Pudding Company - Privacy Policy
Updated 17th September 2024

The Bury Black Pudding Company is committed to protecting your privacy. The personal information that you submit will not be shared, sold or disclosed to third parties in any form, for any purpose, at any time, unless prior consent is obtained from you.

This privacy statement applies to the use of Bury Black Puddings website (www.buryblackpuddings.co.uk), by continuing to use this site you consent to the data practices in this statement.

Data Controller

Any personal information provided to Bury Black Puddings is controlled by the Data Controller at The Bury Black Pudding Company, Units 12-14, J2 Business Park, Bridgehall Lane, Bury, BL9 7NY.

What Information Do We Collect?

When you place an order or an enquiry, we will need to know your name / company name, e-mail address, address, telephone and / or fax number. We only collect the data we need to enable us to process and fulfil your orders, invoice you accordingly, keep you posted with order updates, account activity and deliver any other services which you have requested.

When you use this website we collect information about how you use and navigate our website - we can track this by using what are known as 'cookies'.

Additional personal information disclosed during offline telephone conversations. This information may be merged with personal information you have already submitted online and will only be used in accordance with this Privacy Statement.

The Bury Black Pudding Company does not store your credit card details.

How We Use This Information?

The Bury Black Pudding Company uses the information to process and fulfil the service(s) that you have requested.

The personal information provided enables us to treat you more personally.

The information is also used to communicate with you regarding your account and to broadcast information relevant to the services you use.

We use your email address to respond to incoming requests from you and to collect your feedback.

We may also send you appropriate marketing communications

Web Statistics

In order to measure the relevance and usefulness of certain areas of our web site, we analyse anonymous data collected by cookies about our web site visitors. We may also collect Internet Protocol (IP) addresses to help diagnose problems with our servers, but these cannot be linked to any person's name or identity.

Changing your browser settings to decline cookies will enable you to opt-out of this anonymous data collection.

Customer Consent & Data Control

Consent:

By using our web sites, you consent to the collection and use of this information by The Bury Black Pudding Company only. Any changes to this Privacy Statement will be posted to this page, to ensure that you are aware of what information is collected, how it is used and under what circumstances we disclose it.

Cookies:

A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to you, they do not contain personally identifying information and simply enable us to track visitor routes through our web sites.

By using and browsing the Bury Black Pudding Company website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site. Most web browsers automatically accept cookies, but you can usually opt out by changing your browser settings.

Communication:

As stated previously The Bury Black Pudding Company will send information to customers about (1) order & account information and (2) relevant marketing information.

Order and account specific communications are considered essential to the smooth delivery of purchases and services from The Bury Black Pudding Company and you will not be able to unsubscribe from such emails. You can however unsubscribe from a service.

Marketing communications may include details about new products, latest developments, surveys and other promotional offers. Customers have the ability to opt out of receiving this type of information, simply by following the unsubscribe link sent in each email.

Security

When you pay your credit / debit card via the web portal, your credit card and bank numbers are never seen by us. Your financial information stays safe.